This page helps patients and families prepare for a hospital visit and understand how to access services safely and smoothly.
Visiting hours may vary by ward, service, patient condition or infection prevention requirements.
Confirm the patient’s ward and visiting rules, avoid visiting when unwell, bring only necessary items and follow security or reception instructions.
Respect patient privacy, follow staff instructions, limit noise, avoid overcrowding, do not interfere with clinical care and comply with infection prevention requirements.
Identification, appointment or referral note, previous medical records, current medications, HMO card, payment confirmation where applicable, personal essentials and emergency contact details.
Maternity, newborn, emergency, theatre recovery, isolation and high-dependency areas may have stricter visitor rules.