LifeCome Hospitals is committed to building a patient-safety culture where risks are identified, incidents are reported, lessons are learned and quality improvement is continuous.
Infection prevention, safe medication use, correct patient identification, surgical safety, emergency triage, maternal and newborn safety, equipment readiness, clean environment and communication.
Patients should ask questions, confirm medications, report allergies, speak up about concerns, follow instructions and report changes in symptoms.
Staff should follow protocols, document care, communicate clearly, escalate risks, report incidents and treat patients with respect.
The hospital should use clinical audits, patient feedback, incident reviews, training, governance meetings and performance dashboards to improve services.
Where errors or serious issues occur, LifeCome should respond responsibly through internal review, patient communication and corrective actions.