Emergency care begins with immediate action.

If you or someone near you is experiencing a serious or life-threatening condition, seek urgent medical care immediately. Do not wait for an online response.

What counts as emergency

Severe bleeding, chest pain, breathing difficulty, unconsciousness, severe accident, stroke symptoms, seizures, poisoning, severe burns, severe abdominal pain, obstetric emergency, newborn distress or any condition that may threaten life or limb.

What to do first

Go to the nearest appropriate emergency facility or call the approved emergency number. If LifeCome emergency services are active, use the emergency contact displayed on this page.

At the hospital

Patients are assessed through triage so the most urgent cases receive attention first. Please provide accurate information, bring any available medical records and present HMO or identification details where possible.

HMO and insurance in emergencies

Emergency care should prioritise stabilisation. HMO verification, authorisation and billing documentation may follow according to plan rules and provider arrangements.

Family guidance

One family representative should remain available for consent, documentation and communication where required. Please respect triage and clinical team instructions.

Emergency callback request

Complete the form below and LifeCome Hopsitals will route your request to the appropriate team.