LifeCome HMO members can use this page to understand how to access LifeCome Hospitals, verify membership, book appointments, request authorisation and navigate care pathways.
Confirm your membership status, check eligible provider access, book or attend the appropriate clinic, present your member ID and follow pre-authorisation rules where required.
Admissions, surgery, advanced diagnostics, specialist referrals, emergency admission after stabilisation, high-cost medicines or chronic disease programmes may require approval depending on plan rules.
LifeCome Karu General Hospital is intended to serve as a flagship provider pathway for LifeCome HMO, subject to approved operating status, service scope and plan eligibility.
Keep your membership active, provide accurate information, protect your member ID, use eligible services responsibly and contact the HMO desk when unsure.
Members should be able to access HMO desk, member portal, claims support, complaints and care navigation.