The pharmacy helps ensure that patients receive the right medicine, dose, instructions and safety guidance based on valid prescriptions.
Patient counselling
Patients should understand how to take medicines, possible side effects, storage instructions, interactions and when to return for review.
Medication safety
Tell the pharmacist or clinician about allergies, pregnancy, breastfeeding, kidney or liver disease, current medications and previous adverse reactions.
HMO and billing
HMO coverage for medicines depends on plan rules, formularies, authorisation requirements and available stock.
Stock and continuity
Medicine availability should be managed through proper procurement, inventory control, cold-chain where required and substitution protocols approved by clinicians.