LifeCome Hospitals aims to provide transparent billing guidance so patients and families understand payment expectations before, during and after care where possible.
Self-pay, LifeCome HMO, other approved HMO or insurance, corporate account, diaspora sponsor, employer scheme and public programme support where available.
Before treatment
Planned services may require estimated cost, deposit, HMO authorisation, employer approval or sponsor confirmation. Emergency stabilisation should follow clinical urgency.
Invoices and receipts
Patients should receive proper receipts, invoices or billing summaries according to hospital procedures.
HMO and insurance
Coverage depends on plan rules, authorisation, provider eligibility, exclusions and benefit limits. Patients may still have co-payments or uncovered charges.
Financial counselling
For complex cases, the billing desk should help families understand estimates, payment milestones and documentation requirements.