Telemedicine and second-opinion services can help patients receive timely guidance, follow-up support and specialist review where physical examination or emergency care is not immediately required.
Follow-up reviews, chronic disease check-ins, results discussion, medication review, specialist pre-assessment, diaspora family consultations and second opinions based on available records.
Emergency care, physical examination, surgery, inpatient treatment, urgent procedures or diagnosis where in-person assessment is necessary.
Patients may request review of medical records, test results, imaging reports, treatment plans or referral recommendations. The hospital will advise what documents are required.
Approved diaspora specialists may support second opinions and virtual case reviews, subject to consent, credentialing, documentation and local clinical governance.
Virtual care requires consent, secure communication channels and respect for confidentiality.